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Author: Subject: Upgrade to 5.70 Crashes
chris81144
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posted on 3-27-2012 at 02:07 AM Edit Post Reply With Quote
Upgrade to 5.70 Crashes

Hi

I am running version 5.69 without any problems. When I try to upgrade to 5.70, Windows gives me the typical "Ejukebox has encountered a problem and needs to close" message. Has anyone had any issues upgrading to version 5.70? Is there something I may be missing in my Windows install that is keeping this upgrade from happening? I have a very basic version of XP running that I thinned out using XP lite.

Thanks in advance.

Chris
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tommyb
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posted on 5-4-2012 at 01:23 AM Edit Post Reply With Quote
I have this same problem, and it has not occurred with other upgrades, going waaaayyyy back! I have been waiting for a 5.71, hoping that a new version would not suffer from this problem. I have probably tried upgrading to 5.70 five or six times, all of which produced this same error.
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tommyb
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posted on 5-4-2012 at 01:25 AM Edit Post Reply With Quote
And I am running a newer Win 7 machine.
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chris81144
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posted on 5-8-2012 at 02:40 AM Edit Post Reply With Quote
I did a clean install on my machine, upgraded to Windows 7 and downloaded the 5.70 version from the website. It still does not work. Now I don't have any jukebox program because I cannot get back to 5.69. I have not been able to get any support to get this working. It's almost like nobody cares about these problems.
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tommyb
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posted on 6-25-2012 at 03:34 AM Edit Post Reply With Quote
Saw the 5.71 update, tried it, and same problem. Audiosoft, any thoughts on next steps???
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Audiosoft
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posted on 6-26-2012 at 06:59 AM Edit Post Reply With Quote
To fix this issue:
Close EJukebox and download and run the upgrade from http://audiosoft.net/download.htm

or download the full setup and it will upgrade you the same.

sorry about this guys, i have deactivated the 'new version check' and 'live update' until windows 8 because win7 keeps crashing it.
you will no longer get a message to upgrade so make sure to check audiosoft.net every so often for updates. Newest versions are always at http://audiosoft.net/download.htm




:cool: Audiosoft
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gavind
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posted on 11-18-2012 at 02:39 PM Edit Post Reply With Quote
Hi tommyb, did the steps given resolved the issue for you?
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