junk
Member
Posts: 480
Registered: 5-10-2003
Location: Norway
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posted on 6-1-2003 at 02:13 AM
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eJukebox registration times out...
I bought eJukebox, registered it, and it ran fine for three weeks or so... until one day, i got the message:
"You seem to have set the clock back" or something. Suddenly i got a new validation code, the registration code i had paid for did not work
anymore, and i could not run eJukebox. I still can't, as I haven't recieved a new code from Audiosoft yet.
Has anyone else experienced this?
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Pirk
Posting Freak
Posts: 3976
Registered: 3-11-2003
Location: France
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posted on 6-1-2003 at 09:47 AM
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Luckily not. Strange reaction for a registred product! I never have that without reason like the reinstallation of my hard drive.
Are you sure it was correctly registred? (when you start eJ the black splash box doesn't appear once registred)
But if you have paid for eJukebox, they will certainly send back to you a new registration code very soon.
Pirk
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junk
Member
Posts: 480
Registered: 5-10-2003
Location: Norway
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posted on 6-1-2003 at 12:19 PM
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Yes, it is strange. And yes, i am quite sure it was registered. I typed in the code i got after i had paid (i can't remember if i got a message
saying "thank you for registering" or anything similar), but the splash box disappeared after that. Everything seemed all right, and I was
sure I had registered until i got the "You have set your clock back" error.
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junk
Member
Posts: 480
Registered: 5-10-2003
Location: Norway
Member Is Offline
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posted on 6-1-2003 at 12:23 PM
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This just in:
I just got an email from audiosoft, hope they won't mind me pasting the content:
"Sorry for not getting back to you sooner.
We recently installed a SPAM filter which inadvertantly treated your
messages as SPAM. After seeing your post in the Forums I thought to
search the SPAM folder and found your messages and some other important
ones. Again I am very sorry for the delay. You should have received a
reply to the last email you sent with your new registration code."
And they have. They also mention they are going to fix this problem for the next version of eJukebox. Very good, i am happy again. 
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Pirk
Posting Freak
Posts: 3976
Registered: 3-11-2003
Location: France
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posted on 6-1-2003 at 12:44 PM
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Ahh...very well, happy end for you!
And I hope also for the others who have sent an email to Audiosoft.
Pirk
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