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5.22 bug [Fixed v5.23]
brice - 7-12-2010 at 05:57 PM

hello

After install 5.22 my key is cancell.

i reengistre my license number and it s samething it s cancell when i use ej


Audiosoft - 7-12-2010 at 09:14 PM

Please u2u me your EJukebox account email address so i can look into it


brice - 7-12-2010 at 09:19 PM

Mr Audiosoft

That have to I make now ?

My last version was 5.18 (no probleme no bug )
I reinstall 5.22 full version and now i m in try version i must wait 30 days for my license.
And after it ll restart to erase my license ?


Audiosoft - 7-12-2010 at 09:22 PM

When you click Register Now!
What email address are you entering?


brice - 7-12-2010 at 09:30 PM

my email address it 's always the same " "


Audiosoft - 7-12-2010 at 09:32 PM

ok Click Register Now!
enter your email/password
and click Use License


brice - 7-12-2010 at 09:39 PM

is not good


when i registre it s ok license is good.
But when i close ej and i restart after it 's try version again


Audiosoft - 7-12-2010 at 09:56 PM

what version of windows?
XP, Vista or Win7?


brice - 7-12-2010 at 09:57 PM

xp version


Audiosoft - 7-12-2010 at 10:07 PM

Did you get a message that the license was removed or did it just show trial expired on next startup


brice - 7-12-2010 at 10:09 PM

it s just show trial on next startup


Audiosoft - 7-12-2010 at 10:13 PM

what is the application id # listed on the trial screen?
please copy and paste the number here


brice - 7-12-2010 at 10:23 PM

Application ID Number : 3239243


Audiosoft - 7-12-2010 at 10:41 PM

Check your U2U messages and follow the instructions
Let me know if it works
and if it keeps working
if it doesn't keep working then let me know if the Application ID# is different


Audiosoft - 7-12-2010 at 11:25 PM

Ok Save and replace this over your old
C:EJukeboxejukebox.exe


Run it and it will say will say v5.22 R3
click Register Now!
Enter your email/password
Click Use License


brice - 7-12-2010 at 11:34 PM

no good

just after register try version again Has opening


Audiosoft - 7-12-2010 at 11:36 PM

ok run 5.22 r3 again and see if using email/password again works now


brice - 7-12-2010 at 11:40 PM

now is good for oppening
but after shutdown when i restart try version again


brice - 7-12-2010 at 11:52 PM

and i have now a ej file ( Parametres of configuration ) on my Office


Audiosoft - 7-12-2010 at 11:57 PM

so that fixed it?
still registered after restarting ejukebox?


brice - 7-13-2010 at 12:02 AM

now is good with 5.22r4
thanks a lot Mr Audiosoft


Audiosoft - 7-13-2010 at 12:04 AM

Your Welcome!
Thanks for testing with me :D


brice - 7-13-2010 at 12:11 AM

shake your u2u please


brice - 7-13-2010 at 12:20 AM

so very very special thanks for your services and Your patience :D