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formating harddrive
mark(dk) - 6-5-2003 at 04:53 PM

What should I do when I have to format my harddrive? Will I have to buy a new eJukebox registration, or can i some how use my existing registration?


Audiosoft - 6-5-2003 at 07:02 PM

All you have to do is email contact@audiosoft.net with your new application ID# that is on the copy of eJukebox that is installed on the newly formatted drive. Then we will deactivate your old code and email you back a new registration code.


mark(dk) - 6-6-2003 at 07:28 AM

Does that mean that i will only have to keep my old registration serial number?


Audiosoft - 6-6-2003 at 09:39 PM

Actually all you need to do is email us with your new Application ID# using the same email address and last name you used when you ordered.


mark(dk) - 6-7-2003 at 10:35 AM

What if I don't remember what e-mail-adress I used when I ordered?


Audiosoft - 6-7-2003 at 09:55 PM

We will email you back if we need more information. Usually the name on the credit card you used will be enough.