Board Logo

Error Getting the Update 3.2
dave2003 - 6-6-2003 at 02:32 AM

I just got the update 3.2 but am getting the following error message... "Run Time Error 40006"
and "Wrong ProTocal or connection state for the requested transaction or request"
I have rebooted my PC and have also downloaded the full version only to get the same error message. Please help...


Audiosoft - 6-6-2003 at 09:42 PM

Do you get this error message with v3.21? And does the error occur during the installation or when you run eJukebox after it installs.


dave2003 - 6-6-2003 at 10:16 PM

I get the error message when I try to open 3.2 version...
Right now version 3.18 works good but get a message on the player to upgrade to 3.2..don't have version 3.21 saved on my PC or the download link for it...

Thanks...


dave2003 - 6-6-2003 at 10:22 PM

I did an Windows pack 2 update, this seems to solve the problem as 3.2 version is working fine now...

Thanks


dave2003 - 6-7-2003 at 01:12 AM

I guess I might have spoke up to soon...
Anyway, I'm getting the same error message only now when I reboot after the error message comes in the EJukebox start for a few seconds then the error message occurs again...What can be done here ?

Thanks...


Audiosoft - 6-7-2003 at 01:22 AM

Are you using eJukebox2Web? Your using Windows XP correct?

If you have not done so yet upgrade to Internet Explorer 6 SP1 at: http://www.microsoft.com/ie


dave2003 - 6-7-2003 at 01:33 AM

I'm using EJukebox, I believe it has the ability to use the web...I doi have Windows XP...I have Interent Explorer 6.0...on that link it mentions...

"Note: Internet Explorer 6 SP1 is included with Windows XP Service Pack 1 (SP1). If Windows XP SP1 is installed on your computer, you do not need to download and install Internet Explorer 6 SP1."

Do I still need to download it becuase I have 6.0 not 6.1 ?


Audiosoft - 6-7-2003 at 01:48 AM

OK, thanks.

In your case you don't have to install IE 6 SP1.

I should have a fix up for this shortly.


dave2003 - 6-7-2003 at 01:52 AM

Thanks...Also another mention about the error message...It seems that I get the error message sometimes when I skip songs but if I just let it play after a while I get the same error message........Will you e-mail me the fit when you get it or post it here ?


Audiosoft - 6-7-2003 at 02:23 AM

You are gonna need you to try something for me as I can't reproduce this error.

Startup eJukebox and Pause Playback.

Now, see if the error occurs when you right click the Now Playing song cover - Select EDIT.....Then On The Editor Click the "Lookup/Album Image" Button and then Click GO.


Also if you had an audio CD in your drive .... see if the error occurs when you open the CD Ripper.


Once I figure it out I will post the fix in here.


dave2003 - 6-7-2003 at 02:31 AM

Now I am getting error message right away when I open the Ejukebox so I can't try those things you mentioned...

I hope you get the fix for this problem soon.

Thanks


Audiosoft - 6-7-2003 at 02:34 AM

Did you enable the "Autostart CD Ripper/Remember CDDB data" Option on the Other TAB?

If you have a CD in the drive take it out and restart eJukebox and see if you get the error.

Did you enable any of the options on the WEB tab in the eJukebox options panel or are they all disabled?

Also do you connect to the internet through a Proxy server?


dave2003 - 6-7-2003 at 02:42 AM

I just downloaded the new version 3.21..I had olny had 3.20..3.21 might have had the fix in it as so gar it seems to be working ok...now about the ...Did you enable the "Autostart CD Ripper/Remember CDDB data" Option on the Other TAB?


...

Should I have them checked ?

I don't use CD's when I use ejukebox only the mp3s in my collection on my harddrive...


Also...Should I have the WEB Tab checked to disabled them ?

....
Did you enable any of the options on the WEB tab in the eJukebox options panel or are they all disabled?


dave2003 - 6-7-2003 at 02:50 AM

I have opend and reopened eJukebox a few times now with no problems...Maybe the 3.21 had the fix in it...

Thanks


Audiosoft - 6-7-2003 at 02:51 AM

Was just trying to track down the internet connection that was causing the error.
It could have been caused by Image lookup, CD info lookup, or eJukebox2Web.
In your case probally CD lookup since you had the other options disabled.

You don't need to enable those options.

v3.12 did fix a bug with the album cover lookup that could have caused this error. Hope it continues to work for you. Let me know if you get the error again.


dave2003 - 6-7-2003 at 02:53 AM

OK, thanks..its working ok now...