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Installation Irritation
mikeu - 6-3-2003 at 04:14 PM

I'm getting a message when I run the ejukebox for the first time that says:

"Database corruption detected, ejukebox will now attempt to repair its database"

Then, I get:

"Database could not be repaired -- Please download the latest version"

I'm running the latest version. Any clues?


Audiosoft - 6-3-2003 at 06:37 PM

Sounds like you may have downloaded the Upgrade version of the eJukebox installer without first installing the Full Version.

If you install the full version from http://www.audiosoft.net/download.htm it should fix the problem.


mortal - 11-26-2003 at 01:04 AM

Hello. i get exactly the same messages and i have tried both full installation and the upgrade after the full installation. i have just purchased the software and im a little confused now that i have spend money on this product,

im running xp-mediacenter

please help with a solution


Audiosoft - 11-26-2003 at 01:23 AM

Please delete your "C:Program FileseJukebox" folder and install the FULL INSTALL version of eJukebox from: http://audiosoft.net/download.htm

NOTE: Your registration status will remain intact after deleting "C:Program FileseJukebox".

HOW TO PREVENT FUTURE DATABASE CORRUPTION: Don't kill the ejukebox.exe process if you see it still running in taskmanager after you have closed eJukebox. ejukebox.exe will totally close within 0-5 minutes. It is trying to complete the closing of the database. If this exiting process is interupted you may get database corruption.


mortal - 11-26-2003 at 01:41 PM

well. that did not help at all. the jukebox have never been run on the computer before. so i have never killed the exe file. please help.


Audiosoft - 11-26-2003 at 02:26 PM

If you get a database corruption error message the first time you run eJukebox - you probally mistakenly installed the Upgrade instead of the Full Install. So install the Full version from: http://www.audiosoft.net/download.htm.

If you get this error after installing the full version - make sure you have the latest version of Internet Explorer installed.


mortal - 11-26-2003 at 04:20 PM

Hello. it did still not help unfortunatly. but i can install on my win2k with no problem. so now im sendin you a mail requesting for a new serial.


i do hope you find a solution to this problem


mortal - 11-26-2003 at 04:56 PM

Happy news. i uninstalled internet explorer and i can now launch the program without getting a database error. and so far it is working without any problems. so you can disregard the mail requesting a new serial. for now :)