I had to reformat my hard drive and once I got everything restored ejukebox gave me some error about audioej.ocx So I downloaded the Upgrade to v3.999 and tried to remove my license to apply it to the new download. But then everything hung up!!

Anyone know what I did wrong or how to fix it?

I run ejukebox off my external hard drive. Do I need any files on the computer I reformatted?

When I tested ejukebox I used my desktop, and then when I purchsed I downloaded everything to my external drive...but maybe there was a file left over on the desktop that I should have now as well?

eJukebox installs some files to the windows directory. Make sure you have installed eJukebox while on the computer you want to use it on. You may Install/Run eJukebox on an external drive but understand that the registration will follow the windows installation and not the external drive.

For example, you can install eJukebox multiple times in different drives/folders. You only have to install/register one copy while on each PC. Then all the other installations will see the same registration status when on that computer.

ok that was the problem...I hadnt reinstalled it onto the reformatted computer. I just assumed I was running from the other drive.

Its working again...thanks.

Your welcome. Glad you got it working!